Novacover Services Limited (Clone of FCA authorised firm) | Wakam

What Is This Scam?

Novacover Services Limited is an unauthorized financial services operation that impersonates Wakam, a legitimate FCA-authorized insurance firm. The scam targets UK consumers by creating a fraudulent online presence designed to deceive people into believing they are dealing with a regulated, trustworthy insurance provider. By cloning the identity and branding of an established, regulated company, the scammers aim to gain consumer confidence and facilitate unauthorized financial transactions or data theft.

Who Are They Impersonating?

The fraudsters are impersonating Wakam, a legitimate insurance company authorized and regulated by the Financial Conduct Authority (FCA). Wakam's official details are as follows:

• Firm Name: Wakam
• FCA Firm Reference Number: 517214
• Registered Address: 120-122, Rue Réaumur, Paris, 75002, France
• Official Telephone: +33188767313
• Legitimate Email: [email protected]
• Official Website: wakam.com
• Regulatory Authority: Financial Conduct Authority (FCA)

Consumers should use these official contact details and verify any communications directly with Wakam before providing personal or financial information.

Evidence & Regulatory Action

The Financial Conduct Authority has formally identified and warned the public about Novacover Services Limited. According to the official FCA warning issued on January 20, 2026, "Novacover Services Limited is not authorised or registered by the FCA but has been targeting people in the UK." This alert has been circulated internationally through the International Securities & Commodities Alerts Network (I-SCAN) operated by IOSCO, indicating the scope and severity of the threat.

The scam has been flagged by multiple financial watchdog organizations and consumer protection databases, confirming this is an active, ongoing threat to UK consumers.

Red Flags

• Website domain (novacover.insure) does not match the legitimate Wakam website (wakam.com)
• Email address [email protected] differs from official Wakam complaints email ([email protected])
• Firm is not listed on the FCA register and lacks proper authorization
• Recently registered domain (July 2025) with no established business history
• Domain registered through a US registrar with obscured registrant information
• Fraudulent website mimics Wakam's branding to deceive consumers
• Official FCA warning explicitly naming this as an unauthorized clone operation

Domain Information

The fraudulent domain novacover.insure was registered on July 23, 2025, making it less than one year old. The domain is registered through Porkbun LLC with the registrant located in the United States. This recent creation date and offshore registration are typical characteristics of fraudulent operations designed to evade detection and regulatory oversight.

What To Do If You Have Been Contacted

• Do not respond to any emails from [email protected] or provide personal or financial information
• Do not visit the website novacover.insure or any associated links
• Verify independently by contacting Wakam directly using the official telephone number or complaints email listed above
• Check the FCA register at www.fca.org.uk to confirm authorization before dealing with any financial services firm
• Report the scam to the FCA at www.fca.org.uk and to Action Fraud (UK) at www.actionfraud.police.uk
• Report the email to your email provider's abuse team
• Monitor your accounts for unauthorized activity if you have already provided personal information