Impersonation of Star Funds Management Pty Ltd (jpmultibank.com)

What Is This Scam?

JP MultiBank Group, operating through the website jpmultibank.com and support email address [email protected], is a fraudulent financial services operation that impersonates the legitimate Australian investment firm Star Funds Management Pty Ltd. This scam targets retail investors seeking legitimate investment and wealth management services by presenting itself as an authorised financial services provider with credentials and regulatory oversight it does not possess.

The scammers use sophisticated website design and professional-appearing communications to build credibility, encouraging victims to deposit funds for investment management services. Once money is transferred, the operators typically become difficult to contact or disappear entirely with the funds, or they may request additional payments for supposed "processing fees," "taxes," or "withdrawal approvals."

Who Are They Impersonating?

The legitimate company being impersonated is Star Funds Management Pty Ltd, a registered Australian financial services provider. The authentic company details are as follows:

• Company Name: Star Funds Management Pty Ltd
• ACN (Australian Company Number): 611 254 338
• AFSL (Australian Financial Services Licence): 000488828
• Official Website: www.starfunds.com.au
• Regulator: Australian Securities & Investments Commission (ASIC)

Star Funds Management Pty Ltd is properly regulated and maintains an official presence. If you are considering using their services, always verify their credentials directly through the official website and cross-reference the licence numbers with the regulator.

Evidence & Regulatory Action

This scam has been formally flagged by Australian financial regulators. On 8 August 2025, the Money Smart Investor Alert List published a formal warning identifying jpmultibank.com as an impersonation of Star Funds Management Pty Ltd. The alert explicitly classifies the operation as an "Imposter" entity operating without authorisation.

According to search results from broker review sites and regulatory tracking databases, the ASIC issued an investor alert regarding this impersonation. Multiple financial information sources, including FastBull and GlobeGain, have documented the fraudulent status of JP MultiBank Group and flagged the operation as lacking any legitimate Australian financial services licence.

The scam has been tracked and documented across multiple regulatory and consumer protection platforms, confirming its status as active fraud.

Red Flags

• Website URL (jpmultibank.com) does not match the legitimate Star Funds Management domain (starfunds.com.au)
• Email address ([email protected]) contains no official company identification or Australian business presence indicators
• No valid AFSL or ACN displayed on the fraudulent website
• Promises of guaranteed or unusually high investment returns
• Pressure to deposit funds quickly or meet investment deadlines
• Requests for payment via wire transfer, cryptocurrency, or untraceable methods
• Difficulty verifying the company through official ASIC licence lookup or Money Smart databases
• Unsolicited contact via email or messaging platforms offering investment opportunities

What To Do If You Have Been Contacted

• Do not visit the jpmultibank.com website or respond to emails from [email protected]
• Do not transfer any funds or provide banking details to this operation
• Verify any investment company through the official Money Smart Investor Alert List before engaging
• If you have already transferred funds, contact your bank immediately and report the transaction as fraud
• Report the scam to ASIC and your state or territory police service
• Document all communications, screenshots, and transaction records for regulatory authorities
• Consider reporting the scam email address and website to relevant cybercrime reporting platforms